Course Content

  • Why this course is so important!

    Great mentoring happens at all levels of the organisation and is necessary for the successful growth of individuals and organisations. Being a mentor gives you additional opportunities to practice your leadership, grow your communication skills and hone your emotional intelligence. So whether you’re just starting out and want to peer mentor, or have extensive business experience and want to give back, after completing this course, you should feel confident that you can make a difference as a great Mentor.

  • During the course you will learn:

    • The role of the mentor and managing the process from end-to-end • How to establish a mentoring relationship and set the ground rules • The appropriate way to plan and manage the mentoring sessions and structure • Key mentoring skills and tools • How to assess and respond to the individual needs of the mentee • The common mentoring challenges, including setting goals and action plans • The ability to create true impact

  • You will walk away with...

    • The confidence to mentor with impact • Know the different mentoring styles • Knowing the structure for the sessions • The ability to assess the effectiveness of a mentoring relationship • The mentoring skills to know how to guide, challenge, and support your mentee • All the templates you will need from agreements to planning • Academy certificate of attendance. • Unlimited access to the course, resources, and a new network and access to a private Facebook and LinkedIn group.

Some of our amazing reviews!

Listen to our Academy Students!

5 star rating

I wish I had done this course months ago!

Heather McPherson

As a new mentor I have tried to navigate the relationship with my mentee and if I'm honest, I wasn't really sure if what I was doing was right. The Impactful...

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As a new mentor I have tried to navigate the relationship with my mentee and if I'm honest, I wasn't really sure if what I was doing was right. The Impactful Mentoring Skills workshop provided me with guidance and tools to help me to be a successful mentor. I will definitely be using the tools I learnt in the workshop with my mentorship relationship. As always, a very engaging session. A must for any new mentors out there.

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4 star rating

Title is perfectly adequate.

Sharon HO-RAMONDENC

An engaging course and just what I needed to have confidence in my role of a mentor to a young assistant trainee under my wings since September 2020 (one year).

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An engaging course and just what I needed to have confidence in my role of a mentor to a young assistant trainee under my wings since September 2020 (one year).

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Lead Instructor

Lucy Chamberlain

Lucy Chamberlain is a dynamic leader and ICF-accredited confidence coach, known for her engaging style as a multi-award-winning global speaker and trainer. In 2014, she founded C&C Search, aiming to redefine the recruitment experience for clients and candidates through a purpose-driven, all-female business. Later, she launched the C&C Academy, offering CPD-certified qualifications, customised training, and coaching for business support professionals. Beyond the corporate world, C&C Search became a B Corp-certified organisation in 2023, then W Corp-certified the following year. As a UN Women delegate, Lucy is also dedicated to empowering individuals and organisations globally. Get ready to be inspired!

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