Some of our amazing reviews!

Listen to our Academy Students

5 star rating

Excellent

Claire Haye

Highly recommend this course whether you have been an EA for 10 minutes or 10 years. The reflective elements are really interesting and picked up some great...

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Highly recommend this course whether you have been an EA for 10 minutes or 10 years. The reflective elements are really interesting and picked up some great tools I can apply to benefit not only myself but my Executive the business as a whole.

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5 star rating

A professional "game changer" for elite assistants

Natalie Smith

I would thoroughly recommend C&C Academy's Elite EA 360 as a "game changing" opportunity, for board level EAs and Executive Business Partners. If you're...

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I would thoroughly recommend C&C Academy's Elite EA 360 as a "game changing" opportunity, for board level EAs and Executive Business Partners. If you're ready to enhance your personal awareness and enrich your professional knowhow, this course is for you. The syllabus provides executive level insights and training; reflecting elite assistants’ evolving responsibilities and influence, both on their teams, peers and executives. Each module inspires, challenges and ultimately enriches the student's understanding. Expanding know-how and laying the foundation for ongoing career resilience. As our profession evolves, I found the course to be timely, empowering and hugely enjoyable!

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5 star rating

Elite EA 360

Alison Shaw

This course offers you the opportunity to take a holistic view of your career and performance. You need to commit to making positive personal change to the w...

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This course offers you the opportunity to take a holistic view of your career and performance. You need to commit to making positive personal change to the way you think and behave. I have learnt a great deal about myself by completing this course and I now feel I have the tools to take the next steps towards my goals. I would highly recommend to anyone who wants to progress to that next level.

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5 star rating

If you choose one course this year - make this it!

Simone White, FEPAA

It has been a while since I have taken the time to invest in professional development in my area of expertise. I have continued to own my development but th...

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It has been a while since I have taken the time to invest in professional development in my area of expertise. I have continued to own my development but this was all about my role as an administrative professional. I am so pleased I invested in this course. This was not a tick box exercise, but one where you really had to look at yourself and reflect. If you want to continue growing, facing your fears, understanding your motivations, knowing your why and your purpose - this is the course for you. Thank you Lucy - this lady has her groove back!

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Watch Intro Video

An introduction to the Elite EA 360 Course (CPD CERTIFIED COURSE)

Do you want to find out more? Watch an introduction, with our C&C Academy found Lucy Chamberlain

Elite EA 360 (CERTIFIED COURSE)

The C&C Academy is here to elevate, empower and upskill assistants globally through our transformational courses. My name is Lucy Chamberlain and over the last 22 years I have coached, trained and interviewed well over 15,000 assistants. I have a deep understanding of what Assistants need in order to deliver their best. We have been listening and we have heard you. We know that C level Assistants are missing the training that is so critically needed in order that they can step up and deliver what is required of them. Our Elite course delivers Assistants the skills and tools needed for leadership of teams, conflict management, advanced communication skills and so much more. Graduates from this course leave with a new level of confidence, the strategies and tools needed to deliver as well as an enhanced sense of self and self-esteem. This course is for you if you want to take a seat at the table and be the strategic business partner your organisation needs.

  • Leadership Philosophies

  • Behaviour Studies of Leaders

  • What is Leadership Style?

  • Styles of Leadership

Advanced Communication

  • The Communication Process

  • Types of Communication

  • Communicating with Impact

  • Communicating Clearly

Organisations and Culture

  • Morgan’s Organisational Metaphors

  • Culture is both Subjective and Objective

  • Culture is Multilevel and Dynamic

  • Individual vs Group Orientation

  • Cross-Cultural Behaviours

Handling Conflict

  • Dealing with Difficult People

  • Conflict and anger

  • Listening skills

  • Negotiation

  • Mediation

  • Crisis mediation

  • Examples of good and poor practice

Understanding the Importance of Motivation

  • Understanding the Importance of Motivation

  • Motivating the Team to Perform

  • Creating an inner cheerleader and dialling down the inner critic

Personal Branding

  • Why personal branding matters

  • The four dimensions of Persona (Physical, Mental, Emotion and Soul)

  • The eight Key Criteria of the Personal Brand (Purpose, Vision, Values, Mission, Positioning, Proposition, Personality, Audience)

Public Speaking

  • Managing anxiety

  • Presence

  • Performance

  • Authenticity

Instructor

Senior Instructor Lucy Chamberlain

Dynamic and captivating, Lucy is not your average trainer. As an ICF multi–accredited leadership and confidence Coach and multi award-winning global speaker and trainer, she brings passion, charisma, and a straight-talking approach to every engagement. In 2014, Lucy shook up the recruitment and training landscape by founding C&C Search, setting out to redefine and elevate the experience for both clients and candidates alike. Her mission? To create a purpose led, all female business, injecting innovation into every aspect of the recruitment process. Fast forward to April 2020, and Lucy took her vision further with the launch of the C&C Academy. This global training platform offers CPD certified qualifications, bespoke in-house training, and engaging keynote speeches. Notable clients including WarnerMedia, BlackRock, Sony, and Impax Asset Management have all experienced the transformative impact of Lucy's dynamic approach. But Lucy's influence extends beyond the corporate realm. C&C Search became a B Corp certified organisation in 2023 and Lucy hasn’t stopped there. As a UN Women delegate and W Corp Ambassador, she's committed to making a positive difference on a global scale, empowering individuals, and organisations to reach their full potential. Prepare to be inspired!

FAQ

Read through our most commonly asked questions:

  • Can this course be completed remotely?

    Yes the course is remote, with optional live webinars and is completed at the tempo set by the student

  • How are the course modules measured – do you have assignments to complete?

    Yes there is an assignment for every chapter, reviewed and passed by the course moderator

  • Are you given guidance notes, manuals and templates as part of the course?

    Yes workbooks, templates and videos

  • Will you have to complete a specific number of hours on each section for example?

    Each chapter takes around 2-3 hours on average to complete but varies from student to student

  • Will it be a classroom environment or VC in a 1:1 environment?

    It is remote learning plus live webinars and contact with the course tutor whenever needed by the student

  • What if I need some support during the course?

    Your course tutor is always on hand whenever needed by the student

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