Who will benefit most from this course...

  • Executive and Administrative Assistants

    balancing heavy workloads with strategic support

  • HR Advisors and Managers

    aiming to streamline the working day and focus on people

  • Professionals

    ready to use AI confidently in everyday work

Course curriculum

    1. Introduction to the course & Ben

    2. The Modules we'll cover

    3. What you can expect from each module...

    1. What AI Does Well

    2. What AI Can't Do...

    3. Using AI Responsibly At Work

    4. Takeaways

    1. Introduction To This Module

    2. Turning Email Overload into Action with AI Inbox Support

    3. What AI Inbox Tools Can Actually Do

    4. AI Tools That Support Your Inbox

    5. Platform-Native In-Box Assistant Tools

    6. Add-On Tools For Message Support

    7. Add-On Tools Inbox Organisation

    8. Prompt Examples to Get You Started - or Use as a Checklist

    9. Practice Task

    10. Take It To The Next Level

    11. Key Takeaways

    12. Turning Email Overload into Action with AI Inbox Support

    1. Introduction To This Module

    2. Making Documents Work Smoother with AI Drafting and Review Tools

    3. What AI Document Tools Can Actually Do

    4. AI Tools That Support Document Work

    5. Platform-Native Document Assistant Tools

    6. Add-On Tools For General Document Support

    7. Add-On Tools for Technical Document Support

    8. Prompt Examples to Get You Started

    9. Practice Task

    10. Take It To The Next Level

    11. Key Takeaways

    12. Making Document Work Smoother with AI Drafting and Review Tools

    1. Introduction To This Module

    2. Working Smarter with Data and Spreadsheets Using AI

    3. What AI Spreadsheet Tools Can Actually Do

    4. AI Tools That Support Data & Spreadsheet Work

    5. Platform-Native Data & Spreadsheet Tools

    6. Add-On Tools For Data & Spreadsheet Support

    7. Prompt Examples To Get You Started

    8. Practice Task

    9. Take It To The Next Level

    10. Key Takeaways

    11. Working Smarter with Data and Spreadsheets Using AI

    1. Introduction To This Module

    2. Running Better Meetings & Managing Actions with AI

    3. What AI Meeting Tools Can Actually Do

    4. AI Tools That Support Meeting & Action Management

    5. Platform-Native Meeting Assistant Tools

    6. Add-On Tools For Meeting & Action Support

    7. Prompt Examples To Get You Started

    8. Practice Task

    9. Take It To The Next Level

    10. Key Takeaways

    11. Running Better Meetings and Managing Actions with AI

About this course

  • £349.00
  • 87 lessons
  • 2 hours of video content

Core Takeaways

This training empowers professionals to use AI confidently and practically - streamlining everyday tasks while improving clarity, quality, and efficiency. By positioning AI as an assistant, not a replacement, it helps participants free up time for higher-value, human-focused work.

  • AI can speed up everyday tasks (inbox, documents, spreadsheets, meetings, presentations, projects) while improving clarity and quality.

  • Learners gain hands-on, tool-based skills they can apply immediately — using Microsoft Copilot, Google Gemini, and commonly available add-on tools.

  • The training builds confidence to experiment safely, with short, low-pressure practice tasks.

  • AI is positioned as an assistant, not a replacement — participants learn where human judgment, context, and collaboration remain essential.

  • By mastering these workflows, professionals free up time for higher-value, human-focused work.

Meet Your Course Instructor

Ben Redshaw

As a certified AI strategist from UC Berkeley’s Haas School of Business and a CIPD AI Advisory Committee member, he uses a combination of strategic experience in regulated industries and AI application knowledge to solve business problems. Through tailored workshops and phased advisory support, he helps professionals move from AI exploration to results-focused implementation.

Gain Your AI Edge & Turn Everyday Tools Into Your Strategic Advantage

CPD-Certified & Delivered by a CIPD AI Committee Member

Enroll today

Frequently Asked Questions

  • Who is this course for?

    This course is designed for professionals who’ve tried tools like ChatGPT, Copilot, or Gemini but want to use them more effectively in their daily work. It’s ideal for Executive and Administrative Assistants, HR professionals, and anyone looking to boost efficiency, confidence, and creativity with AI - turning everyday tasks into time-saving, high-quality outcomes.

  • How are the course modules certified – do you have assignments to complete?

    Yes! Each of the course modules includes a practical assignment designed to help you apply what you've learned. Your work will be personally reviewed by a course moderator, who’ll provide feedback and sign off once it’s successfully completed - so you know you're truly progressing.

  • Can this course be completed remotely?

    Yes the course is fully remote, and is completed at the tempo set by the student. You work through the modules at your own pace, from wherever you are. Once purchased you will have lifetime access to the course.

  • Will you have to complete a specific number of hours on each section for example?

    Each module typically takes 1-2 hours to complete, but you can go at your own pace - some students move faster, others take a bit more time. It’s all about what works best for you and your learning style.

  • What if I need some support during the course?

    Your course instructor, Ben Redshaw, along with the friendly C&C Academy team, is always here to support you. If you ever need help or have a question, we’re just a message away. You're never on this journey alone!

  • What is your refund policy?

    If you are unsatisfied with your purchase for any reason, simply contact us within 14 days of your purchase for a refund. Please note that refunds are only available if you have completed less than 25% of the course at the time of your request.