Course Content

  • Why this course is so important!

    This course is going to be informative, inspirational and packed full of practical tools. It is an advanced course that develops the leadership strengths and abilities of 21st century Executive Assistants, Personal Assistants and Support Staff. The is for support staff at all levels, who want to enhance role performance to propel personal and organisational success. Whether you are leading or mentoring, would like to in the future, or looking to manage upwards, this is the perfect course for you!

  • During the course you will learn:

    • An outline of the different traits, styles, and contexts of leadership • To interpret your own leadership style, or potential style, and that of those around you • To identify effective and ineffective leadership in your context • To review your strengths and weaknesses as a leader • How to interpret the interplay between authentic behaviours and trust in leadership • To identify the different types of motivators for team members • Recognise the impact of personal biases in making decisions • Outline the different types of connections leaders use to lead effectively • Leading with power and influence - explore the significance of power and influence within leadership • Deduce how to exercise influence in your organisation • Analyse the importance of difficult conversations

  • You will walk away with...

    You will leave with: • Tools and frameworks to refine your personal leadership purpose and skills in alignment with the purpose of your current or future organisation • The skills to face workplace challenges, such as having difficult conversations, leading teams, and dealing with complexity • Leadership strategies for driving organisational change and preparing for the future, while maintaining team performance • An Academy certificate • Unlimited access to the course content, resources, templates and access to as a new network

Some of our amazing reviews!

Listen to our Academy Students!

5 star rating

Excellent course and invaluable insights

Pedro Rodriguez

This was a really engaging and well thought-out course on how we as PAs/EAs can take our leadership skills to the next level and how we can empower ourselves...

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This was a really engaging and well thought-out course on how we as PAs/EAs can take our leadership skills to the next level and how we can empower ourselves and develop black belt prowess in our every day working lives. It was full of new and positive insights into critical thinking, management styles, mentorship, power and influence. I would very much recommend this course, if only to hear Lucy's tremendously inspirational speaking style and nuggets of wisdom.

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5 star rating

Great course- really helpful

Rosie Martin

Attended my first course with C&C Academy and really enjoyed it, the content was thought provoking, learnt some new things and I enjoyed it so much I've ...

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Attended my first course with C&C Academy and really enjoyed it, the content was thought provoking, learnt some new things and I enjoyed it so much I've signed up to my next course!

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5 star rating

Time worth spent on a Saturday afternoon!

Charlotte Brown

As always, Lucy delivered an excellent course on the different styles of leadership, along with completing your own self-assessment to help define your own l...

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As always, Lucy delivered an excellent course on the different styles of leadership, along with completing your own self-assessment to help define your own leadership style. I came away knowing so much more and also what I need to work on, to improve my own style. Highly recommend this course.

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5 star rating

Welcoming and informative, learned a lot!

Tracey Binney

I really enjoyed taking three hours out of my Saturday to join this course! It was very informative, and built my knowledge, skills and confidence. The cou...

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I really enjoyed taking three hours out of my Saturday to join this course! It was very informative, and built my knowledge, skills and confidence. The courses by C&C Academy are well worth the time , money and effort put in as I got so much out of it.

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5 star rating

Leadership Skills for PAs and EAs

Sharon Dean

Excellent course, well presented and lots of ideas to take away

Excellent course, well presented and lots of ideas to take away

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4 star rating

Great workshop!

Sonia Khaliq

Learned a lot about the different types of leadership styles which were very interesting and also areas that I would like to professionally and personally de...

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Learned a lot about the different types of leadership styles which were very interesting and also areas that I would like to professionally and personally develop.

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5 star rating

Leadership Skills for PAs and EAs

Marysol Arias

It was very good lots of vocabulary and concepts to apply within the company. I learned that I have to take the initiative to do things and not wait for othe...

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It was very good lots of vocabulary and concepts to apply within the company. I learned that I have to take the initiative to do things and not wait for others.

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Lead Instructor

Senior Instructor

Lucy Chamberlain

Passionate, fun and straight-talking, Lucy has become one of the business world’s most popular motivational speakers. Over the course of her Founder journey, Lucy has worked as a TV presenter, awards judge, ICF Accredited coach and award-winning speaker. With over 20-years leading recruitment industry experience, Lucy founded C&C Search to redefine and elevate both the client and candidates’ recruitment experience. In April 2020, Lucy launched the C&C Academy, a global training platform specialising in offering CPD certified qualifications, as well as bespoke, in-house training and keynote speeches for a wide variety of businesses, including WarnerMedia, BlackRock, Sony and Impax Asset Management to name a few. Lucy offers bespoke inhouse training for organisations on a range of topics to help boost morale, help refocus teams and enhance professional development. Alongside her fantastic knowledge base, Lucy’s level of experience enables her to give genuine insights into leadership, change and overcoming adversity.

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