Course Content

  • Why this course is so important!

    Great mentoring happens at all levels of the organisation and is necessary for the successful growth of individuals and organisations. Being a mentor gives you additional opportunities to practice your leadership, grow your communication skills and hone your emotional intelligence. So whether you’re just starting out and want to peer mentor, or have extensive business experience and want to give back, after completing this course, you should feel confident that you can make a difference as a great Mentor.

  • During the course you will learn:

    • The role of the mentor and managing the process from end-to-end • How to establish a mentoring relationship and set the ground rules • The appropriate way to plan and manage the mentoring sessions and structure • Key mentoring skills and tools • How to assess and respond to the individual needs of the mentee • The common mentoring challenges, including setting goals and action plans • The ability to create true impact

  • You will walk away with...

    • The confidence to mentor with impact • Know the different mentoring styles • Knowing the structure for the sessions • The ability to assess the effectiveness of a mentoring relationship • The mentoring skills to know how to guide, challenge, and support your mentee • All the templates you will need from agreements to planning • Academy certificate of attendance. • Unlimited access to the course, resources, and a new network and access to a private Facebook and LinkedIn group.

Some of our amazing reviews!

Listen to our Academy Students!

5 star rating

I wish I had done this course months ago!

Heather McPherson

As a new mentor I have tried to navigate the relationship with my mentee and if I'm honest, I wasn't really sure if what I was doing was right. The Impactful...

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As a new mentor I have tried to navigate the relationship with my mentee and if I'm honest, I wasn't really sure if what I was doing was right. The Impactful Mentoring Skills workshop provided me with guidance and tools to help me to be a successful mentor. I will definitely be using the tools I learnt in the workshop with my mentorship relationship. As always, a very engaging session. A must for any new mentors out there.

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4 star rating

Title is perfectly adequate.

Sharon HO-RAMONDENC

An engaging course and just what I needed to have confidence in my role of a mentor to a young assistant trainee under my wings since September 2020 (one year).

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An engaging course and just what I needed to have confidence in my role of a mentor to a young assistant trainee under my wings since September 2020 (one year).

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Lead Instructor

Senior Instructor

Lucy Chamberlain

Passionate, fun and straight-talking, Lucy has become one of the Assistant profession’s popular motivational Trainer/Coach. Over the last 20+ years Lucy has coached, trained and mentored over 15,000 Assistants! Lucy’s business journey as a Founder has seen her work as a TV presenter, Awards Judge and Leading Coach. She has won many awards including the Female Speaker’s Award for Most Engaging Speaker at the Female Speaker’s Conference in 2019. Alongside her fantastic knowledge base, Lucy’s level of experience enables her to give genuine insights into the skills needed to be an Assistant that operates as a strategic business partner, leadership, change and overcoming adversity. With a 20-year career tracking the industry’s leading recruitment companies, Lucy founded C&C Academy to redefine and elevate the Assistants training experience. Coming through a challenging personal time as a single mum, Lucy set out to re-align her career to her purpose-driven perspective, building a multi-million-pound business C&C Search that allowed her team to fulfil their own career goals. Her calling to serve more of the Assistant community drove her to then found the C&C Academy, the award-winning specialist Assistant training portal. A champion for women in business, Lucy and the C&C Academy team actively collaborate with other female-led businesses and leaders to bring a rich resource to the Academy. A mentor to her team, Lucy believes encouraging teams holistically, and nurturing happy, engaged, market-leading talent has the most impact on a company’s success. With a focus on social consciousness and legacy, it’s this foundation that serves to empower, captivate and delight C&C Academy graduates as they grow their own Assistant career. Recently awarded “Most Engaging Speaker” at the Female Speakers Conference & Awards, Lucy wishes to use her platform to encourage others to use their own voice. As a speaker, Lucy leaves an audience motivated, empowered, and armed with tools to support a life and career that serves the individual better. Lucy also provides in-house training and key-note speeches for a wide variety of businesses including Lloyds, The Crown Estate, HIG Capital, Autonomous, League of Her Own, Canary Wharf PA Club, WeWork, Arma Partners, and Miss Jones PA to name a few!